Privacy Policy

At Alfanar Capital, we value your privacy and are committed to protecting your personal information. This policy outlines how we gather, handle, and use personal data within the Kingdom of Saudi Arabia.

• Personal Information: Refers to any details that can identify an individual directly or indirectly, including but not limited to full name, national identification number, contact details, residential address, banking details, and payment information.
• References to “we,” “our,” or “us” apply to all Alfanar Capital branches that collect and process personal information within the Kingdom of Saudi Arabia.

• Personal details provided through application forms, surveys, or direct communication, such as your name, date of birth, and contact information.
• Transactional data related to your interactions with our financial services and investment products.
• Information automatically collected when using our digital platforms, such as website visits, mobile app activity, and cookie-generated data.
• Customer support records, including service inquiries, complaints, and feedback submitted via our website, applications, social media, or other communication channels.

• Adhering to legal and regulatory requirements within Saudi Arabia.
• Delivering investment and financial products tailored to customer needs.
• Conducting security checks, including identity verification and fraud prevention.
• Improving and customizing our services for a better client experience.
• Evaluating customer preferences to offer relevant financial solutions.
• Informing customers about new financial products and investment opportunities.

• Customer onboarding and account setup: Information is gathered when you register for our services or subscribe to financial products.
• Digital and offline communication: Data is obtained when you interact with us through our website, mobile applications, emails, phone calls, or promotional events.
• Website usage analytics: Information is collected regarding how you navigate our website, including visit duration, browser type, and referral sources.
• Customer feedback mechanisms: Online surveys and reviews help us refine our offerings based on your experience and preferences.
• Authorized third parties: Data may be received from your legal representatives, government agencies, credit bureaus, or other publicly available sources when permitted by law.

1. Kept only for the duration necessary to fulfill its intended use
2. Stored securely within the Kingdom of Saudi Arabia
3. Retained in compliance with all applicable legal and regulatory obligations.

• Physical, technical, and administrative safeguards to prevent unauthorized access, misuse, or data loss.
• Secure encryption and monitoring systems to detect potential risks or security breaches.
• Compliance with applicable data protection laws within the Kingdom of Saudi Arabia.
• While we take all reasonable steps to secure your data, please be aware that internet-based communications may still be subject to risks.

• Regulatory authorities and government agencies, as required to comply with Saudi Arabian laws and legal directives.
• Credit agencies, insurers, and debt collection firms, to support financial management, credit assessments, and fraud prevention.
• Service providers and business partners, to enhance service offerings, facilitate transactions, and inform you about relevant financial products. Additionally, we may use various communication channels, including SMS, phone calls, and email, to notify you about our services.

This policy was last updated in March, 2025.