Submit a complaint in person at the main office of Al Fanar United Finance during official working hours from 9:00 AM to 4:00 PM
Contact the company's phone at 0112139744, and responses will be provided during official working hours from Sunday to Thursday
:Settlement mechanism
The expected period for complaint resolution is within 7 business days from the date of receipt of the complaint. Communication with the partner will occur when additional information is needed. Please note that some complaints may exceed the expected processing time, and the partner will be informed accordingly